CLAIMS
Vehicle Repairs
Mercury makes it easy to get your vehicle repaired. You can choose your own shop, or you can choose our Customer Authorized Repair Service (CARS) program and we’ll handle everything from start to finish.
Our CARS-certified shops must meet the strictest standards in order to earn the opportunity to serve our customers, so you can rest easy knowing your vehicle will be repaired to the highest standards. In fact, we’ll guarantee all paint, bodywork and workmanship completed by an approved Mercury repair facility as long as you own the car.
Getting your vehicle repaired is as simple as 1-2-3.
- If you get into an accident, call Mercury’s 24/7 Claims Hotline at (800) 503-3724.
- Your claims representative will refer you to the closest or most convenient Mercury-approved CARS repair facility.
- Your vehicle will be repaired by a highly qualified repair facility and Mercury will guarantee those repairs for as long as you own the car.
